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Frequently Asked Questions


Registration, Top-Up & Termination


  1. How to Register?
  2. How much does it cost to subscribe to to a WebSMS2u Account?
  3. How much does each SMS cost & what is one SMS credit?
  4. How long does it take to Set-Up an Account or Top-Up credits?
  5. How to Top-Up Credits?
  6. How do I terminate my account?

How to Register?
There is just 3 Steps to Register for our service:
  1. Fill up the Registration Form (please click here to download Form)
  2. Fax the completed form to our Operational Headquaters or to our Agents.
  3. Make Payment by any of the means stated at our Payment Methods Page

How much does it cost to subscribe to to a WebSMS2u Account?
WebSMS2u has several access plans that suit everyone's needs. To find out more about our offers and packages click here.

How much does each SMS cost & what is one SMS credit?
The cost of each Credit will depend on the tier level and volume you purchase at. Each SMS normally cost 1 credit but some countries are charged at 3 credits per SMS. Click here to refer to our SMS Tier Volume Charges.

How long does it take to Set-Up an Account or Top-Up credits?
Once payment is confirm received, it only takes 24 working hours (1 working day) to set-up an account or perform any top-ups

How to Top-Up Credits?
Just inform us how many credits you wish to top-up (minimum level of 500 credits), make the payment and your account will be topped up within 24 working hours.

How do I terminate my account?
No special action is needed. You can let your account lapse. Once it has past its expiry period, it will automatically be removed.

Reliable Bulk SMS Gateway

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